91 Game - Privacy Policy

Information we collect

Information you provide directly

When you contact our editorial team or submit reader feedback through this site, we may collect:

• Name and email address (if voluntarily provided)
• Details you include in your message, such as transaction information relating to a guide topic you are querying

Information collected automatically

When you access 91gameplay.in.net or use the 91 Game platform, we automatically collect:

• Device information (device type, operating system, unique device identifiers)
• IP address and approximate geographic location
• Browser type and version
• Pages visited, features used, and time spent on the platform
• Log data and error reports
• Cookies and similar tracking technologies (see our Cookie Policy for details)

Information from third parties

We may receive information about you from third-party sources such as social login providers (if you choose to sign in via a third-party account), payment processors, and fraud-detection partners. We handle all such information in accordance with this Privacy Policy.

How we use your information

Providing and improving our services

We use the information we collect to:

• Respond to editorial enquiries and reader-submitted corrections
• Diagnose technical issues and improve site performance
• Develop new content and improve your experience on this informational site

Legal compliance and security

We process your information to:

• Verify your identity and age as required under Indian law
• Detect, investigate, and prevent fraud, cheating, or other prohibited activity
• Comply with applicable laws, regulations, and lawful requests from government or regulatory authorities
• Enforce our Terms of Service and other platform policies

Communications and marketing

With your consent or where otherwise permitted by law, we may send you:

• Transactional emails and SMS notifications (account activity, payment receipts)
• Promotional offers, tournaments, and updates about 91 Game

You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly. Opting out will not affect transactional messages necessary for your account.

Legal basis for processing

We process your personal data on the following legal bases: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) our legitimate interests in operating a secure and functional gaming platform; and (d) your consent, where explicitly sought. You may withdraw consent at any time without affecting the lawfulness of prior processing.

Your rights

Rights available to you

Subject to applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023, you have the following rights regarding your personal data held by 91 Game:

• Right to access: You may request a summary of the personal data we hold about you and the purposes for which it is processed.
• Right to correction: You may request that we correct any inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.
• Right to grievance redressal: You may raise a complaint or grievance with our designated Data Protection Officer.
• Right to nominate: You may nominate another individual to exercise your rights on your behalf in the event of your death or incapacity.

Data retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Account data is generally retained for the duration of your account and for a period of up to five (5) years thereafter to meet regulatory and audit obligations. Financial transaction records may be retained for longer periods where required under applicable tax or financial regulations.

How to exercise your rights

To exercise any of the rights listed above, please submit a request to [email protected]. We will acknowledge your request within 72 hours and respond fully within 30 days. We may ask you to verify your identity before processing your request.

Contact us

For privacy-related queries or to reach our Data Protection Officer, email us at [email protected]. We aim to respond to all enquiries within 5 business days.